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FAQ

Frequently asked questions about artworks, orders, and shipping.

Are all artworks hand-painted?

Yes. Our artworks are hand-painted by experienced Himalayan artists using traditional techniques and carefully selected materials.

How long does production take?

For made-to-order artworks, production usually takes around 15–30 days depending on size, detail, and framing requirements.

Do you ship internationally?

Yes. We offer worldwide shipping. Delivery time depends on destination country, customs processing, and shipping carrier schedules.

Will I receive a certificate of authenticity?

Yes. Eligible artworks include a certificate of authenticity to confirm craftsmanship and origin details.

Can I return or exchange an artwork?

Because many pieces are made to order, returns are generally not accepted unless the artwork arrives damaged or there is a confirmed order issue.

How can I track my order?

Once your order has been shipped, tracking information will appear in your order details page together with carrier and tracking number.